We will process your order in US dollars, and we reserve the right to change pricing at any time without prior notice.
Shipping and handling quoted costs at the time of order are estimates only. If the shipping amount changes, we will contact you for authorization of the new amount.
FaithSearch International encourages the responsible use of credit cards. We offer the opportunity to make a purchase or donate by credit card as a convenience to those who manage their finances in this way.
We accept American Express, Discover Card, MasterCard, and Visa credit cards for online orders. If you wish to pay by check, order in writing and remit payment to our office. When the check clears, we will ship the order.
Processing Your Order
Mailing List: When you place an order, we automatically add you to our mailing list to receive letters from FaithSearch. FaithSearch does not sell, loan, or give information from our mailing list to any other companies or organizations.
If you would like us to add or remove you from our mailing list, please E-mail your request ([email protected]) and provide your full name and address.
Customer Service Questions: If you have questions about your order, please contact us, Tuesday through Thursday, 9:00 a.m.–4:30 p.m. (Central), at (952) 401 4501.
Cancellation: Once you have placed an order, it cannot be cancelled. You may call us at (952) 401 4501 Tuesday through Thursday, 9:00 a.m.–4:30 p.m. (Central), to arrange returning the order.
FaithSearch stands behind all our ministry resources and we want you to be completely satisfied with your order.
We will replace or refund defective products, products damaged in shipping, incorrect products, or products that don’t meet your expectations in accordance with the following stipulations:
- Please do not initiate a chargeback with your financial institution as our ministry incurs fees for this and it tarnishes our financial record.
- Please contact us regarding any issues with your order. You may contact us at [email protected] or by calling direct (952) 401-4501 from 9:00 AM to 4:30 PM (Central), Tuesday thru Thursday.
- Please make sure you package your return securely; also include in the return your contact information and the reason for the return.
- Shipping costs are not refunded except in cases where we made a shipping error.
- Returns are processed within 5‑7 business days of the package receipt at our office and funds will be reimbursed according to the original payment method.
- Returns must be received within 60 days of the date the original order shipped.
Product returns may be sent to our office (please include your original packing list):
6750 France Ave. S. STE 270
Edina, MN 55435
Changes and Updates
We reserve the right to modify or withdraw, temporarily or permanently, the Web site (or any part of) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
We will use our reasonable endeavors to maintain the Web site. The Web site is subject to change at any time. You will not be eligible for any compensation because you cannot use any part of the Web site, or because of a failure, suspension, or withdrawal of all or part of the Web site due to circumstances beyond our control.
We reserve the right to change, modify, add to, or remove from portions or the whole of these Terms and Conditions at any time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Web site. It is your responsibility to check these Terms and Conditions periodically for changes or updates. Following the posting of changes or updates, we will consider your continued use of this Web site to be your acceptance to abide by these Terms and Conditions.